Signing in & your account
Signing in
Section titled “Signing in”At app.hashbook.one/login enter your workspace (your company’s short name), email and password.
- 5 wrong passwords (or codes) lock the account for 15 minutes. You’ll get an email when this happens.
- Your session lasts 12 hours, or 30 days if you tick Keep me signed in.
- You get an email when your account signs in from a new browser or network. If it wasn’t you, change your password straight away.
Forgot your password?
Section titled “Forgot your password?”Click Forgot password? on the sign-in page. The reset link is valid for 60 minutes.
Several companies, one email
Section titled “Several companies, one email”The same person can belong to several workspaces with the same email. Sign in to each one by typing that company’s workspace name.
Two-step verification
Section titled “Two-step verification”Two-step verification asks for a 6-digit code from your phone as well as your password.
- My account → Two-step verification → Set up.
- Scan the QR code with Google Authenticator or Microsoft Authenticator.
- Type the 6-digit code.
- Save the recovery codes — print them or keep them away from your phone. Each one works once if you lose your phone.
Your company may make this compulsory for owners, admins, accounts, payroll and HR. If so, you’re asked to set it up the next time you open HashBook.
Lost your phone? Use a recovery code, or ask an admin to Reset 2-step for you under Settings → Security.
My account
Section titled “My account”Everyone can change their own:
- Time zone, date and number format (overrides the company default)
- Password (Change password)
- Signed-in devices — Sign out everywhere else if you’ve left a session open
- Download my data — a copy of what HashBook holds about you